pk67vip Privacy Policy

1 Introduction

pk67vip is Pakistan's premier online gaming destination, offering cricket betting, sports wagering, live dealer casino games, and premium slot titles. We are committed to handling the personal data of all players — whether based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan — with the utmost care, transparency, and respect.

This Privacy Policy ("Policy") describes how pk67vip collects, uses, stores, shares, and protects personal data in connection with your use of the pk67vip website, mobile applications, and all associated services (collectively, "the Platform"). It applies to all current and former registered players, visitors to the website, and any individuals who interact with our customer support team.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with pk67vip.

2 Data Controller

For the purposes of applicable data protection legislation, pk67vip acts as the data controller in respect of the personal data you provide when registering and using our platform. As data controller, pk67vip determines the purposes and means by which your personal data is processed.

Where we engage third-party service providers to process data on our behalf — such as payment processors, identity verification providers, or fraud prevention services — those parties act as data processors operating under binding data processing agreements that restrict their use of your data strictly to the services they provide for us.

You may contact our data protection team at any time using the contact details set out in Section 16 of this Policy.

3 Data We Collect

pk67vip collects the following categories of personal data in connection with your use of the Platform:

We do not intentionally collect any special categories of sensitive personal data (such as health information, religious beliefs, or biometric data) unless strictly required for a specific regulatory purpose and with your explicit prior consent.

4 How We Collect Your Data

pk67vip collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to a survey.
• Automated technologies: Technical and usage data collected automatically when you visit the Platform, including cookies, web beacons, pixel tags, and server logs. See Section 7 for full details on our cookie practices.
• Third-party sources: Identity verification data from KYC providers, fraud signals from fraud prevention services, and publicly available information used to verify your identity or assess risk.
• Payment processors: Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank to verify deposits and process withdrawals.

5 How We Use Your Data

pk67vip uses personal data for the following purposes:

• To create, manage, and maintain your pk67vip account.
• To verify your identity and age in compliance with our licensing obligations — particularly to enforce the 21+ age restriction.
• To process deposits and withdrawals via your chosen payment method in Pakistani Rupees (PKR).
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity in accordance with international anti-money laundering standards.
• To monitor gameplay patterns for responsible gaming purposes and to apply player protection tools where appropriate.
• To personalise your experience on the Platform, including recommending games and promotions that may be relevant to you.
• To communicate with you regarding your account, transactions, promotions, and service updates.
• To respond to your customer support enquiries and resolve complaints.
• To comply with our legal and regulatory obligations under our international gaming licence.
• To analyse aggregate usage data for product development, service improvement, and business analytics — always in anonymised or pseudonymised form where possible.

6 Legal Basis for Processing

pk67vip processes your personal data on the following legal bases, as applicable:

• Contractual necessity: Processing required to perform our contract with you — for example, verifying your identity, processing payments, and operating your account.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, licensing requirements, and tax obligations.
• Legitimate interests: Processing necessary for pk67vip's legitimate business interests, such as fraud prevention, security monitoring, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, for marketing communications. You may withdraw consent at any time.

7 Cookies & Tracking Technologies

pk67vip uses cookies and similar tracking technologies to operate the Platform, analyse usage, and personalise your experience. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without impacting core functionality such as pk67vip Login sessions and security features.
• Analytical cookies: Used to understand how players interact with the Platform — for example, which games are most popular or where technical issues occur. Data is aggregated and anonymised.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only activated with your consent and can be withdrawn at any time via your account settings.

You can manage your cookie preferences through your browser settings or the cookie consent tool available on the Platform. Note that disabling certain cookies may affect the functionality of the service.

8 Data Sharing

pk67vip may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Identity verification providers: To verify your CNIC, passport, or other identity documents as required under our KYC obligations.
• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other approved payment partners, for the purpose of processing deposits and withdrawals.
• Fraud prevention and AML services: Specialist providers who help us detect and prevent fraudulent transactions and money laundering activity.
• Regulatory and licensing authorities: Our international gaming licence authority and any other regulator or law enforcement agency where disclosure is required by law or where we have a genuine legal obligation to disclose.
• IT and infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers operating under strict data processing agreements.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors bound by professional confidentiality obligations.

9 International Data Transfers

As pk67vip operates under an international gaming licence, some of your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, pk67vip ensures that adequate safeguards are in place to protect your data, including:

• Transfers to jurisdictions with an adequacy decision from the relevant authority.
• Use of standard contractual clauses or equivalent binding transfer mechanisms.
• Binding corporate rules where applicable within our group of companies.

If you would like further information about the specific safeguards applicable to any international transfer of your data, you may contact our data protection team as detailed in Section 16.

10 Data Retention

pk67vip retains personal data only for as long as necessary to fulfil the purposes for which it was collected. In practice, the following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five years following account closure, in accordance with our anti-money laundering and licensing obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• KYC documentation: Retained for a minimum of five years following the end of the business relationship, or longer where required by applicable law.
• Customer support records: Retained for three years following resolution of the relevant enquiry or complaint.
• Marketing consent records: Retained for the duration of your marketing preferences and for three years following withdrawal of consent, as evidence of the consent previously given.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained for legal or regulatory reasons beyond the standard period, access is restricted to authorised personnel only.

11 Exercising Your Data Rights

To exercise any of the rights described in this Policy — including access, rectification, erasure, portability, or objection — please contact our data protection team at the address listed in Section 16. We will respond to all verified requests within 30 days of receipt. Where a request is particularly complex, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing your request. This is to ensure that personal data is not disclosed to, or actioned by, an unauthorised individual. Identity verification is carried out by requesting a copy of a valid identity document and matching it against our records.

Exercising your data rights is free of charge. However, where requests are manifestly unfounded, repetitive, or excessive, we may charge a reasonable fee or decline to act, with written reasons provided.

12 Children & Minors

The pk67vip Platform is strictly for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data from a minor has been collected, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered on pk67vip, please contact our support team immediately. We treat all such reports as a priority and will act swiftly to investigate and resolve the matter.

13 Marketing Communications

With your consent, pk67vip may send you promotional communications about bonuses, new games, cricket betting events (including PSL matches), and other offers relevant to Pakistani players. Marketing communications are delivered via email or SMS to the contact details registered on your account.

You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account dashboard, by clicking the unsubscribe link in any marketing email, or by contacting our support team directly. Withdrawal of marketing consent will not affect the lawfulness of any processing carried out prior to withdrawal.

Please note that even if you opt out of marketing communications, pk67vip will continue to send you essential service communications relating to your account, transactions, security alerts, and regulatory notices. These communications are not marketing and cannot be opted out of while your account remains active.

14 Security Measures

pk67vip implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel can access personal data, strictly limited to what is necessary for their role.
• Regular penetration testing and independent security audits conducted by qualified third-party professionals.
• Multi-factor authentication requirements for staff accessing systems containing personal data.
• Documented incident response procedures to ensure swift and effective action in the event of a data breach.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, pk67vip will notify the relevant supervisory authority and, where required, affected players as expeditiously as possible in accordance with applicable law.

15 Policy Updates

pk67vip reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our services. When material changes are made, we will notify registered players by email or by prominent notice on the Platform prior to the changes taking effect.

The date at the top of this Policy indicates when it was last reviewed. We encourage you to review this Policy periodically to stay informed about how pk67vip protects your personal data. Your continued use of the Platform following notification of any update constitutes your acknowledgement of the revised Policy.

16 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pk67vip, please contact our data protection team:

Email: [email protected]

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days. For complex requests, we may require additional time and will inform you accordingly.

If you are not satisfied with our response to your complaint or enquiry, you have the right to escalate the matter to the supervisory authority designated under our international gaming licence. Details of the relevant authority are available from our customer support team upon request.